E-commerce Options

There are a few ways to accept payments using your Web.com site. You can add the $9.95 Take-a-Payment widget, but that doesn't include a store. If you want to get serious about your business, you should sign up for eCommerce Express or eCommerce Standard ($29.95 or $59.95 per month, respectively). Express lets you sell 20 products, gives you unlimited email addresses, and hits you with a 2.5 percent transaction fee. Standard lets you sell 500 products, gives you email marketing tools and the ability to submit products to Google search, and it charges a 1.5 percent transaction fee.

The Matrix website builder has much more functionality than Neo, offering more guidance and an improved dashboard. I chose a theme and started building a store using the easily accessible help information. Email marketing is available as an add-on, too. Its plans start at $14.95 per month for 500 recipients, with tracking software and unlimited email messages.

Security Options

To safeguard your site, Web.com best website builder offers spam protection via CatchGuard, as well as email virus protection and removal. You can get a Secure Socket Layer (SSL) certificate starting at $24 per year, which should be considered an essential purchase if you plan to sell products. Note, however, that HostGator offers a free SSL certificate with some of its plans.

In addition, Web.com's email supports the DomainKeys Identified Mail (DKIM) and Sender Policy Framework (SPF) authentication technology for added security.

So-So Uptime

Website uptime is one of the most important aspects of a hosting service. While your site is down, clients or customers will be unable to find you or access your products or services—and they might not come back.

For this testing, I used a website monitoring tool to track the uptime of my Web.com-hosted test site. Every 15 minutes, the tool pings my website and sends me an email if it is unable to contact the site for longer than one minute. I looked at the data for the most recent 14 days for each site's review. In my latest tests, Web.com went down four times, albeit very briefly. Of course, zero downtime is the ideal situation, and this doesn't help the service's overall score.

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Web.com offers convenient low-cost plans that provide you with a website builder, domain name, and web hosting.